The best apology is changed behavior. At least that’s what I tell my kids. I know it’s trite and reductive, but it’s not untrue. For the last few years, I’ve been somewhat obsessed with apologies. I’ve been dissecting and ruminating on them in ways I hadn’t given much thought to before. I’ve been reflecting upon apologies in the context of relational trauma, loss of friendships and community, leadership errors, shared mistakes, and the part I played in... Read more